Contact Centre Agent

Job summary
Applications are invited for the post of Contact Centre Agent, offering the opportunity to pursue a rewarding and challenging career within a lively 24/7 Contact Centre as part of a multi-disciplinary team. You will help provide an essential service to patients, members of the public and Addenbrooke's staff.
The role of Contact Centre Agent is to support the Unified Communications te
...
am in the delivery of services to the Trust by the Addenbrooke's Contact Centre team.
Providing a courteous, efficient and complex telephone and reception service to the public, patients and other Trust staff, in a busy and challenging environment. You will ensure that the Contact Centre runs smoothly and efficiently in respect of the Contact Centre Agent duties.
You will ensure that a qualitative service is delivered that meets the expectations of staff, patients and the general public.
Main duties of the job
Duties
• Be the first point of contact for visitors to the Trust, providing advice and direction to visitors at the receptions of key entrances.
• Handle a variety of calls, including enquiries from the public, internal emergency calls, and maintenance requests.
• Managing staff pagers, which are an invaluable communication tool for the Trust (full training provided).
• Ensure that information is both recorded and delivered accurately.
• Demonstrating the Trust's values at all times, Together - Safe | Kind | Excellent.
Candidate profilePassionate about helping.Ability to remain calm and patient under pressure.A confident communicator over the phone, by email and in person.Excellent customer service skills including the ability to build rapport quickly.Basic computer literacy and keyboard skills.ShiftsAs part of our Contact Centre team, you will be required to work a rotating shift pattern consisting of start times from 0700, 0800, 1000 and 1300 as well as evening shifts finishing at 2100, weekends and Bank Holidays. The full shift pattern is available below with the job description and person specification pack. Further details are available on request.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Details
Date posted
28 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
180-F-255269
Job locations
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.
This vacancy will close at midnight on 6th November 2025
Interviews are due to be held on 13th November 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.
This vacancy will close at midnight on 6th November 2025
Interviews are due to be held on 13th November 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
• Standard level General Education.
• GCE / CSE / GCSE or equivalent qualification, to include Maths and English.
Desirable
• NVQ Level II or III in Customer Service or equivalent customer service qualification
Experience
Essential
• Working in a Customer Services or front of house environment.
• Independent and team working.
• Communicating with customers via telephone and email.
• Data entry.
• Working with minimum supervision.
Desirable
• Working in busy contact centre, helpdesk or reception.
• Previous experience working in a healthcare setting.
• Shift work - 24/7 service.
• Previous experience of similar call handling systems.
Knowledge
Essential
• Able to understand the complexities of the role and customer service principles and practices.
• Understanding of confidentiality and discretion, and the principles of data protection.
Desirable
• Basic knowledge of the Trust.
• Basic knowledge of the NHS.
• Basic knowledge of medical terminology.
Skills
Essential
• Clear diction and good command of the English language.
• Strong people skills, demonstrating empathy.
• Good communication, both verbal and written.
• Ability to multi-task.
• Excellent telephone manner.
• Proficiency in using computer systems and software, including Microsoft Office.
• Ability to work on own initiative
Additional Requirements
Essential
• Ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together-safe, kind, excellent.
• Ability to work unsocial hours including late shifts, nights, weekends and Bank Holidays.
• Flexible approach to shift patterns, sometimes at short notice.
• Actively promote and value equality, diversity and inclusion, treating others with dignity and respect.
• Compliance with all Trust policies and procedures.
Person Specification
Qualifications
Essential
• Standard level General Education.
• GCE / CSE / GCSE or equivalent qualification, to include Maths and English.
Desirable
• NVQ Level II or III in Customer Service or equivalent customer service qualification
Experience
Essential
• Working in a Customer Services or front of house environment.
• Independent and team working.
• Communicating with customers via telephone and email.
• Data entry.
• Working with minimum supervision.
Desirable
• Working in busy contact centre, helpdesk or reception.
• Previous experience working in a healthcare setting.
• Shift work - 24/7 service.
• Previous experience of similar call handling systems.
Knowledge
Essential
• Able to understand the complexities of the role and customer service principles and practices.
• Understanding of confidentiality and discretion, and the principles of data protection.
Desirable
• Basic knowledge of the Trust.
• Basic knowledge of the NHS.
• Basic knowledge of medical terminology.
Skills
Essential
• Clear diction and good command of the English language.
• Strong people skills, demonstrating empathy.
• Good communication, both verbal and written.
• Ability to multi-task.
• Excellent telephone manner.
• Proficiency in using computer systems and software, including Microsoft Office.
• Ability to work on own initiative
Additional Requirements
Essential
• Ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together-safe, kind, excellent.
• Ability to work unsocial hours including late shifts, nights, weekends and Bank Holidays.
• Flexible approach to shift patterns, sometimes at short notice.
• Actively promote and value equality, diversity and inclusion, treating others with dignity and respect.
• Compliance with all Trust policies and procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)

Cambridge University Hospitals

Essential Standard level General Education. GCE / CSE / GCSE or equivalent qualification, to include Maths and English. Desirable NVQ Level II or III in Customer Service or equivalent customer service qualification


Christmas Customer Assistant - Warehouse Operative - Cambridge Beehive Simply Food

Operations Assistant
Work Pattern
Sunday 05:30-13:30
Friday 03:30-11:30
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please
...
note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00
Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times.
At M&S, our operations team ensures our store runs like clockwork, so you’ll need to be ready to roll up your sleeves and keep things moving.
Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.
Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.
Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
Are you ready for it? Take your marks and get ready to apply.
Purpose
• To deliver a great shopping experience for their customers, putting customers before task every time
• Champion new ways of working within stores through an open mindset and positive attitude
• Complete tasks and processes that deliver ‘best in town’ standards
• Serve and sell across all channels brilliantly well
• Be the voice of our customer to help us continually improve
Key Accountabilities
• Serve our customers efficiently and brilliantly well – on the shop floor and at service points
• Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
• Skilled to utilise all digital tools and communication channels to do the job
• Share customer and colleague feedback to help us do things better
• Share knowledge and experience with colleagues to support others in building skill and confidence
• Own their own learning & development and proactively access digital learning solutions
• Know the daily sales targets, priorities, promotions & selling opportunities
• Have great product knowledge to sell and recommend our products and services
• Proactively engage with customers to understand their needs and make recommendations
• Understand the store priorities and their part to play
• Complete tasks with pace and in line with SOPs
• Minimise cost and waste through good process practice
• Follow safe and legal working practices
Key Capabilities
• Understands how M&S operates, it’s strategy, future and the role they play
• Committed to delivering excellent work fast with great attention to detail
• Open to and acts on feedback, asking for this regularly
• Sets performance objectives for self in conjunction with line manager and in line with business plans
• Takes accountability for planning and managing own work efficiently to ensure objectives are met
• Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
• Effective at communicating their intentions to others; ensures communication is clear and simple
• In control of their own reactions and considers how to share their perspective to create better reaction for team
• Copes well with change and work challenges and recovers quickly from its impact
• Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
• Contributing to store sales and cost control
• Work across the store to get things done right first time within timescales
• Comprehensive knowledge of customer shopping channels
• Good level of product knowledge and services across the store
• Up to date knowledge of the commercial operation and brilliant basics
• Good level of digital capability and use of digital tools and applications
• Understand customer needs and spot selling opportunities
• Adapting to change
• Good Knowledge of VM principles
Key Relationships and Stakeholders
• Customers
• Colleagues
• Store Leadership
• BIG
#Christmas

Salary information not provided

No specific degree mentioned.


Evening Cover Cleaner required REFBID025

This role is to cove r sicknesses /holidays/absences on site
We now have an opportunity for a cover cleaner to join our business in Cambridge, CB2 9LD location.
No experience is required as training would be provided. Uniform, equipment and products will be provided, and in addition to working with an enthusiastic team on site
Please note this is a temporary cover position,
And shift Pattern:
...
Monday to Friday, 17:30-19:30. Rate of Pay: £12.60 per hour
Duties will include: Vacuuming/ sweeping/ mopping floor areas. Dust control. Removal of litter. Sanitising all areas. Replenishment of soap, toilet rolls and hand towels & other
The Candidate: An enthusiastic energetic team player. Able to work the required days and times.
To apply for the role please reply to this advert for the attention of Akmal

No specific degree mentioned.


Chef - Salisbury Arms - Cambridge, Cambridgeshire
Company Description
Standing proud on Tenison Road and just 5 minutes walk from the train station; I’d guess you’d call us one big happy family who are always here when you want a drink or a bite to eat. The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
...
Position
Your role as chef:
• Prepare, cook and present perfect food in accordance with company standards therefore exceeding guest satisfaction at every eating occasion
• Taking PRIDE in maintaining highest standards of cleanliness
• Adhere to safety and hygiene regulations at all times
• Adhering accurately and consistently to portion controls
• Carrying out stock rotation to ensure all food items are within their shelf life, including maintaining correct storage conditions
• Ensuring the kitchen operation is maintained to the highest of standards with regards to cleanliness and maintenance
Requirements
What we are looking for:
• Minimum 6 months chef experience
• Ability to work on your own initiative
• Desire to learn, improve and train from those around you
• A proud individual that always strives to deliver their best

Salary information not provided

No specific degree mentioned.


Clinic Administrator - Preassessment

Job summary
We are looking for a highly motivated individual to join our team of clinic administrators.
You must have the ability to work well under pressure, be organised and have excellent customer service skills.
Tasks will require attention to detail, a patient focus and a drive for quality. Good communication skills are essential and you must be able to liaise with staff at all levels in a
...
confident manner.
You must be willing to learn and be able to work both independently and within a team.
You must uphold our values of Kind, Safe and excellent at all times.
Main duties of the job
This role is to provide an administrative service to the Pre-assessment clinic. This will includes tasks such as greeting patients and visitors and handling telephone and email enquiries, including responding to requests for information, appointments and general enquires.
You will work with the nursing team to support the effective running of the clinic. You will have interaction with other areas of the hospital and other NHS organisations.
You will be responsible for arranging appointments for patients in a timely manner for various clinics within the department.
Occasional Saturday working will be required.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Details
Date posted
03 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year p.a. pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
180-A-CVA544
Job locations
Addenbrookes Hospital-Division A
Hills Road
Cambridge
CB2 0QQ
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment.
This vacancy will close at midnight on 10th November 2025
Interviews are provisionally due to be held on 17th November 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment.
This vacancy will close at midnight on 10th November 2025
Interviews are provisionally due to be held on 17th November 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
• Educated to GCSE level or equivalent
Desirable
• NVQ level 2 customer service/ business admin or equivalent
Experience
Essential
• Experience of customer service or dealing with the public
• Experience supporting new starters and less experienced staff
• Experience of working within a team
• Experience of prioritising, planning and organising own tasks
Desirable
• Previous experience of working in the NHS
• Previous experience of working in a reception/administration role
Knowledge
Essential
• Understanding of confidentiality
• Understanding of customer service
• Basic knowledge of job requirements from job description
Desirable
• Knowledge of administration procedures and systems
• Knowledge/use of EPIC (administration)
• Basic knowledge of the Trust
Skills
Essential
• Ability to work as part of a team
• Good communication skills including telephone, email and face to face
• Ability to follow policies and procedures
• Ability to work under pressure
• Ability to show attention to detail and accuracy
• Good organisational skills
• Willing to learn new skills
• Ability to act on own initiative
Desirable
• Advanced IT skills e.g. MS Excel
• Experience in using EPIC
Additional Requirements
Essential
• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Person Specification
Qualifications
Essential
• Educated to GCSE level or equivalent
Desirable
• NVQ level 2 customer service/ business admin or equivalent
Experience
Essential
• Experience of customer service or dealing with the public
• Experience supporting new starters and less experienced staff
• Experience of working within a team
• Experience of prioritising, planning and organising own tasks
Desirable
• Previous experience of working in the NHS
• Previous experience of working in a reception/administration role
Knowledge
Essential
• Understanding of confidentiality
• Understanding of customer service
• Basic knowledge of job requirements from job description
Desirable
• Knowledge of administration procedures and systems
• Knowledge/use of EPIC (administration)
• Basic knowledge of the Trust
Skills
Essential
• Ability to work as part of a team
• Good communication skills including telephone, email and face to face
• Ability to follow policies and procedures
• Ability to work under pressure
• Ability to show attention to detail and accuracy
• Good organisational skills
• Willing to learn new skills
• Ability to act on own initiative
Desirable
• Advanced IT skills e.g. MS Excel
• Experience in using EPIC
Additional Requirements
Essential
• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division A
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division A
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)

Essential Educated to GCSE level or equivalent Desirable NVQ level 2 customer service/ business admin or equivalent


Operations Assistant - Warehouse

£28,000 + Bonus + Car + Excellent Benefits - 12 month FTC
Operational Change Coordinator – Field Based - Wolseley
So, who are we? We the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our awar
...
d-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As an Operational Change Coordinator based in the Field you’ll be responsible for:
• Transformation of our branches within a defined region
• Picking and packing of stock and returning that stock to regional distribution centres
• Ensuring the site is cleared of all stock prior to completion of each project
This is a full-time, 12 month Fixed Term Contract role working 40 hours per week Monday to Friday and working flexible hours. You will be expected to work at various sites around the country and be working away from home during the week. You will be fully expensed for this and will have a company car too.
And here’s what we’d like you to have:
• A willingness to work away from and have the flexibility to change locations
• Happy to be involved in physical lifting and moving of objects
• Enjoy the variety of different job tasks
• Have some warehouse experience previously
We look forward to receiving your application!

No specific degree mentioned.


SEO Executive

AI & SEO Specialist Role:
REED Business Support are representing our client who are a high-performing, collaborative Marketing and Business Development team with a strong digital focus. They are seeking an experienced AI & Search Optimisation Specialist to drive high-quality leads, enhance our brand, and position our practice as thought leaders in the industry. This role is perfect for someone pa
...
ssionate about traditional SEO and excited by AI-driven search innovations.
Day-to-day of the role:
• Implement SEO improvements across on-page elements, structured data, and site architecture.
• Optimise content for performance in traditional search and AI-enhanced discovery channels.
• Maintain and refine SEO and content processes to ensure best practices are consistently applied.
• Audit and enhance structured data and resolve visibility issues.
• Manage and grow our backlink profile through targeted outreach and relationship building.
• Publish and optimise content on external platforms to strengthen brand visibility and authority.
• Support technical audits focused on maximising site performance in emerging search environments.
Required Skills & Qualifications:
• Hands-on SEO experience (agency or in-house).
• Active interest in emerging AI-driven search experiences and technologies.
• Familiarity with AI models and tools that support search and content strategies.
• Awareness of current AI-related search conversations in the SEO community.
• Proficiency with WordPress, GA4, GSC, Screaming Frog, and Ahrefs.
• Comfortable working with schema markup and structured data.
• Forward-thinking, innovative, and hands-on approach.
Benefits:
• 25 days annual leave (option to buy/sell up to 5 days).
• Contributory pension scheme.
• 4x life assurance.
• All employee share scheme.
• Family-friendly policies, including paid time off for dependants.
• 2 days paid for volunteering.
• Cycle to work scheme.
• Employee Assistance Programme (EAP) including shopping discounts.
To apply for the AI & Search Optimisation Specialist position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Salary information not provided

No specific degree mentioned.


Daytime Volunteer

Join our super volunteers!
We know just how much our wonderful volunteers can improve a patient's stay here at Addenbrooke's or the Rosie hospital.
We are looking for enthusiastic and motivated individuals who have a caring attitude and a commitment to supporting the Trust's Values, Together - Safe, Kind, Excellent.
Being a volunteer has proved extremely rewarding for many here at CUH and provi
...
des great opportunities to learn new skills and experience in the healthcare setting, as you help to improve the care and experience of our patients, their families and support staff.
There are many different ways in which a volunteer can contribute. To find out more about these roles please visit the website link below. Here you will find in-depth information about the Volunteering community, and how they are valued and integral members of the patient care team here at CUH.
https://careers.cuh.nhs.uk/where-could-i-work/volunteering/
I love volunteering at CUH because I keep learning so much, from the patients, from the staff and from being involved. Simon, CUH Volunteer
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Please note, this role is volunteering. Volunteer shifts are only available Monday to Friday.
Main duties of the job
All our volunteer roles help improve the experience of our patients and visitors and support staff. Whether as a guide helping a patient to get to their appointment a Ward Volunteer brightening someone's day with a chat and a listening ear or perhaps as a Radio Addenbrooke's Volunteer providing entertainment over the airways. All our volunteers make a real difference.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person Specification
Guidance
Essential
• o Positive attitude to volunteering demonstrating understanding of the Trust Values and how these relate to a volunteer role
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital - Voluntary Services
Hills Road
Cambridge
CB2 0QQ
Any attachments will be accessible after you click to apply.
180-V1-Nov25

Cambridge University Hospital NHS Foundation Trust (Health Careers)

Salary information not provided

No specific degree mentioned.


Cleaner Wanted 1 Year Project

Cleaner wanted for a 1 year project in Cambridge.
This role is working 5 hours day between the hours of 8am - 6pm , Monday to Friday.
The role is due to start 17/11/25.
Candidates must have CSCS card, Experience Cleaning & Good working attitude.
£15.74 P/h Under PAYE under Umbrella
To apply please submit your CV

No specific degree mentioned.


Commercial Development Executive

Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reas
...
ons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
• You will have experience winning new business and building long lasting relationships with B2B clients.
• You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few – the stronger our presence in the market, the more successful you will be.
• You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clients
• You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications.
• You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – always identifying opportunities, but more importantly, looking for a ‘path to yes’
Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:
• 25 days holiday (plus bank holidays), increasing through length of service
• A set of core benefits, designed with your health and financial protection in mind:
• Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
• Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
• Access to a host of lifestyle and financial benefits that you can choose from:
• Discounts on gym membership across the UK
• Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Access to a range of insurance polices through Howden at discounted rates
• Access to hundreds of high-street retailer discounts
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent

Howden group

Salary information not provided

No specific degree mentioned.


Registrar

Contract: 6 months fixed-term contract, part-time
Location : Cardiff and Bristol
About the role
In Cardiff and Bristol, our test centres are hard at work, assisting candidates taking the test, as with our other centres nationwide. To give them vital support, we need a professional customer focused individual with first class communication skills.
As a Registrar, you will ensure that the candida
...
tes are registered following the ID Policy and Procedure as well as carrying out administrative functions on a day to day basis. You will play a crucial role in promoting a secure and safe exam environment, ensuring full compliance with Trinity’s examination policies and procedures to maintain the security and integrity of our exams. There will also be times when you will be required to step up and oversee the smooth running of the centres.
This role is made up of 24 hours a week, worked over three days between Monday and Sunday. Office operating hours are between 8.15am- 6.30pm and weekend availability will be required. Shift patterns will be determined by rota.
About you
We need someone with a good level of education that can communicate at all levels providing excellent customer service, always with a smile on their face. You will always portray a professional image and in testing situations. You will have excellent organisational skills with a keen eye for detail and be a real team player who’s happy dealing with stakeholders ranging from colleagues to examiners, and most importantly, our candidates.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here.

Trinity College London

Salary information not provided


Chief Executive

Our vision is to provide great homes and services and enable communities to thrive.
We're looking for an inspirational leader who can empower, inspire and support colleagues to deliver our vision to provide great homes and services and enable communities to thrive.
It’s an exciting time to join Taff. We are an ambitious organisation, focused on doing all we can to meet the housing and support ne
...
eds of our communities.
From our first homes in Ethel Street, Canton our ethos has been to develop places with people, not profit in mind. 50 years on, we now own and manage almost 1,600 homes across Cardiff, giving over 4,000 people somewhere to call home. We also provide support services to over 1,000 people across South East Wales.
We are embracing digital technology and artificial intelligence to modernise how we deliver services, creating a workplace where people feel valued and recognised, and strengthening our reputation as an employer of choice.
As CEO, you will inherit a fantastic team of colleagues, an engaged Board, and a high-performing senior leadership team. Together, you will embed our values of trust, ambition, learning, and kindness in all that we do.
We are looking for a leader who can help us continue to improve our customer experience, ensure we remain focused on investing in our homes, and strengthen our role in building thriving communities.
We don't expect you to have had experience leading all the functions under this role’s remit – energy, ambition, being purpose-led, and having a ‘can do’ approach are just as important as your professional skills. This job is not about managing 'as is' but about leading and inspiring people to think and do differently.
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Key Dates
Closing Date: Monday 1st December 2025 @ 9am
Interview Dates: Wednesday, 10th & Thursday, 11th December 2025
Next steps
Full details about the role and this exciting opportunity to can be found in the Chief Executive Job Pack.
We are offering the opportunity to have a 30-minute call with our Chair and/or outgoing CEO prior to making your application. Please contact Mathew Hinder via email to arrange a suitable time for a call.
How to apply
Submit the following by email to
• An up-to-date CV which shows your career history, including details of all roles that are currently held
• A Supporting Statement detailing how you meet the requirements of the role – we recommend that this should be no more than three pages. We’re keen to hear about your motivation for applying and how your experience to date will help you succeed here at Taff.
Please also complete the attached Declaration of Interest and Equal Opportunities online form .
Please note you are not required to complete the online form.

Salary information not provided


Retail Supervisor

About the role...
Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success
...
.
About you...
You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
If you are 21 yrs and over £12.86 phr, 18 yrs - 20 yrs £12.13 phr and under 18 yrs £9.35 phr.
• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
Vacancy Reference#99899
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

Wickes

Salary information not provided

No specific degree mentioned.


Customer Service Team Lead

Customer Service Team Lead
Cardiff - Hybrid, 3 days in office
£35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy
This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly growing company who will offer autonomy and the ability to bring your strategy, implementation and ideas to th
...
e team.
This company deliver niche and popular software solutions for the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business.
In this role you will analyse, improve and help manage the customer support procedures ensuring the team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front.
The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets.
A great opportunity to join a thriving business where you will be given flexibility and autonomy.
The Role:
• Analyse, improve, and manage customer support procedures to align with business objectives
• Handle support tickets directly while guiding the team in resolving customer issues
• Lead the support team by example, promoting efficiency and effective problem-solving
• Collaborate with other departments to develop solutions and boost overall productivity
The Person:
• Proven experience as a Customer Support Team Lead or in a similar role
• Strong technical knowledge of SQL and practical experience with Jira Service Management
• Demonstrated ability to lead a team effectively while managing day-to-day support operations
• Hands-on experience handling customer service tickets alongside team leadership responsibilities

Salary information not provided

No specific degree mentioned.


Assistant Director

Job title: Assistant Director of Forensic Services
Location: Bridgend
Salary: £85,092.00 - £90,828.00
Contract: Full time/Permanent
Closing Date 21st November 2025
Shortlisting Date: 26th November 2025
Interview Date: 8th December 2025
An opportunity has arisen for an exceptional professional to lead the collaborative forensic service for the Southern Wales police forces.
As Assistant Dire
...
ctor of Forensic Services, you will lead this recently formed collaboration, navigating emerging and transformative change to respond to increasing demand, advancements in forensic services, the growth of Digital Forensics and the changing regulatory landscape, whilst maintaining and developing a service to an exceptional standard.
About the Role
Reporting to the All-Wales Assistant Chief Constable, this senior leadership position has responsibility for the development and delivery of a comprehensive strategy that directly supports the operational and strategic priorities of Heddlu Dyfed Powys Police, South Wales Police and Heddlu Gwent Police.
You will ensure the highest standards of financial stewardship, governance, and compliance, while also identifying opportunities to drive efficiencies.
The Tri-Force Forensic Service consists of two Forensic bases in South Wales Police Headquarters in Bridgend and Heddlu Dyfed Powys Police Headquarters in Carmarthen, as well as several Digital Forensics, Forensic Collision Investigator and Crime Scene Investigator hubs across the three force areas. You will provide strong leadership across the collaboration, set strategic direction and manage complex issues.
About you
You will be a transformational leader, passionate about forensic science and its application to deliver justice. You will be experienced and educated to a high standard, being evidence based, robust and proportionate in your decision making.
The successful candidate must be willing to undergo vetting to MV/SC level.
A short video is provided for further information on the role
PCW AD Role 01
Apply here
Assistant Director of Forensic Services, Police Collaboration Wales - Police Jobs Wales
Teitl swydd: Cyfarwyddwr Cynorthwyol Gwasanaethau Fforensig
DatgeluLleoliad: Pen-y-bont ar Ogwr, Cymru
Cyflog: £85,092 i £90,828
Contract: Amser llawn /Parhaol
Dyddiad Cau: 21ain Tachwedd 2025
Dyddiad Rhestru Fer: 26ain Tachwedd 2025
Dyddiad Cyfweliad: 8 fed Rhagfyr 2025
Mae cyfle wedi codi i weithiwr proffesiynol rhagorol arwain y gwasanaeth fforensig cydweithredol ar gyfer heddluoedd De Cymru.
Fel Cyfarwyddwr Cynorthwyol Gwasanaethau Fforensig, byddwch yn arwain y cydweithrediad newydd hwn, gan lywio newidiadau sy'n dod i'r amlwg ac sy'n trawsnewid er mwyn ymateb i alw cynyddol, datblygiadau gwyddorau fforensig, twf Fforenseg Ddigidol a'r dirwedd reoliadol newidiol, gan gynnal a datblygu gwasanaeth i safon eithriadol.
Gan adrodd i Brif Gwnstabl Cynorthwyol Cymru Gyfan, mae'r swydd uwch-arweinyddiaeth hon yn gyfrifol am ddatblygu a chyflawni strategaeth gynhwysfawr sy'n cefnogi blaenoriaethau sefydliadol a strategol Heddlu Dyfed Powys, Heddlu De Cymru a Heddlu Gwent yn uniongyrchol.
Byddwch yn sicrhau stiwardiaeth ariannol, llywodraethu a chydymffurfiaeth o'r safonau uchaf, gan nodi cyfleoedd i lywio'r ffyrdd gorau o weithio ar yr un pryd.
Mae Gwasanaeth Fforensig y Tri Heddlu yn cynnwys dau safle Fforensig ym Mhencadlys Heddlu De Cymru ym Mhen-y-bont ar Ogwr a Phencadlys Heddlu Dyfed Powys yng Nghaerfyrddin, yn ogystal â nifer o hybiau Fforenseg Ddigidol, Ymchwilio Fforensig i Wrthdrawiadau ac Ymchwilio Safleoedd Troseddau ym mhob un o'r tair ardal heddlu. Byddwch yn darparu arweinyddiaeth gref ar draws y gydweithrediaeth, yn gosod y cyfeiriad strategol a rheoli materion cymhleth.
Byddwch yn arweinydd trawsnewidiol, sy'n angerddol dros wyddoniaeth fforensig a'i defnydd i sicrhau cyfiawnder. Byddwch yn brofiadol ac wedi eich addysgu i safon uchel, gan wneud penderfyniadau ar sail tystiolaeth mewn ffordd gadarn a chymesur.
Rhaid i'r ymgeisydd llwyddiannus fod yn barod i ymgymryd â phroses fetio hyd at lefel MV/SC.
Darperir fideo byr am ragor o wybodaeth ar y rôl
PCW AD Role 01
Cymhwyso yma
Assistant Director of Forensic Services, Police Collaboration Wales - Police Jobs Wales

South Wales Police

£85,092.00 - £90,828.00

No specific degree mentioned.


Test Centre Administrator - Cardiff, South Glamorgan, UK

Our Organisation
Pearson VUE ( pearsonvue.com ) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Tes
...
t Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Cardiff, South Glamorgan UK.
Your Opportunity
• This is a permanent position.
• You will be required to work a minimum 12.25 of hours per week.
• The pay rate is £13.37 per hour, paid to you at the end of every month.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
In this important position, you will be required to:
• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 21225

No specific degree mentioned.


Principal Data Analyst

We are looking to recruit an enthusiastic and experienced data engineer on a fixed term basis to join our team as Principal Data Analyst. This post will play a key role in maximizing the potential of the data we collect to improve patient care and services across Wales.
The ideal candidate will combine a blend of strong technical skills with practical flair and commitment to team working for deve
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loping and coordinating key data flows into our warehouse environment, to support critical workstreams including a wide range of areas. You will act as a leader within your area, with managerial accountability for some data engineers, warehousing and acquisition professionals.
We are looking for a highly motivated individual who enjoys working as part of a team and can demonstrate a commitment to delivering a high-quality service. The successful applicant will need to be able to work under pressure, be responsive to fast moving deadlines and maintain positive, constructive relationships with a wide range of individuals and organisations and be able to prioritise their own work.
The ideal candidate will combine a blend of strong managerial skills with technical flair in data analysis over a wide range of areas. You will act as a leader within your area, with managerial accountability for some data analysts.
We are looking for a highly motivated individual who enjoys working as part of a team and can demonstrate a commitment to delivering a high-quality service. The successful applicant will need to be able to work under pressure, be responsive to fast moving deadlines and maintain positive, constructive relationships with a wide range of individuals and organisations and be able to prioritise their own work.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
This is an excellent opportunity for a motivated individual to take the next step in their career whilst supporting critical workstreams. If you are someone with the drive to improve patient outcomes, with the desire and aptitude to implement technical initiatives then this role would be ideal?for you.

Salary information not provided

No specific degree mentioned.


Retail Shift Supervisor (Cardiff, South Glamorgan)

Job Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.
As Shift Manager you will support the management team to deliver consistent results and be the best plac
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e to shop and work. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store.
Key responsibilities include:
Maximise profit:
• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to sell a 1 & save a 1 to help drive sales.
• Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people:
• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Doing the right processes and doing them right:
• Complete any actions set for yo...

Salary information not provided

No specific degree mentioned.


Box Office Assistant

Location: Cardiff
Salary: £12.21 per hour
Hours: Minimum of 16 hours per week, with potential for more-Perfect if you're looking for flexibility!
Are you passionate about customer service and enjoy working in a fast-paced, lively environment? A well-known organisation in Cardiff is looking for a Front of House/Box Office Team Member to join their team.
About the Role: As part of the front-of-hou
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se team, you’ll be the first point of contact for visitors, ensuring a smooth and enjoyable experience. Your responsibilities will include:
• Welcoming visitors, answering calls, and managing public skate sessions, private lessons, and crash courses.
• Handling sales for events with opportunities to assist with group bookings and lesson administration.
• Signing in and out contractors for venue services.
• Managing inquiries, bookings, and the ticketing system.
• Managing queues during busy event nights.
• Ensuring every visitor has a great experience at the venue.
Shift Patterns: Shifts are available 7 days a week, with flexibility:
• Weekdays: 5:45 AM – 2:30 PM OR 2:30 PM – 9:30 PM
• Weekends: 5:45 AM – 2:00 PM OR 9:30 AM – 5:30 PM
• Weekend shifts finish no later than 6:00 PM.
What’s in It for You?
• Free access to public skating sessions
• Staff events and Christmas bonus
• 20% discount at the on-site restaurant
• Free uniform
• Statutory annual leave
• Opportunities for career growth, with potential to move into leadership or event coordination roles
What We’re Looking For:
• A friendly, confident communicator with a professional telephone manner
• Someone who stays calm under pressure, especially during busy event nights
• A quick thinker with strong customer service skills and attention to detail
This is an excellent opportunity for customer-focused individuals who enjoy a dynamic and fun working environment.
Interested? Apply now!
Original job Box Office Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Confidential

No specific degree mentioned.